Questions
Including the ones with awkward answers.
Common questions
How do I reach a human?
support@wavread.com — that address reaches a real
inbox and a real person. Sign-in links and receipts arrive from
noreply@wavread.com, which is a sending address only; replies to
it go nowhere. If you own a build, the dashboard's feedback form works too and
has the advantage of showing you the status of what you sent.
Does it change my audio?
No. WavRead never writes to your files and never processes your mix. It measures and explains; your DAW does the editing.
Does anything get uploaded?
No audio, no analysis, no measurements, ever. The app's own requests are a once-a-day version check you can switch off, the update you press the button for, and one one-time model download if you transcribe lyrics. WavRead ships no separation model and never fetches one: stems come from you. There is one more, and it is off by default: problem reports, which send a scrubbed crash record only after you turn them on. Privacy lists every request and every field. Everything else runs offline, and the app works with the network cable out.
Is there an account or a subscription?
There is a price but no subscription: WavRead costs $50, once, and nothing renews. Nothing is free. The desktop app itself still has no account, sign-in, or licence server — the account lives on this website, where you download builds and see your reports.
What does $50 buy, and do I pay again?
Fifty dollars buys WavRead and every 1.x update after it — each on your dashboard, verified by SHA-256. You do not pay again: nothing renews and nothing charges you a second time. Refunds: ask within 30 days from your account email. Details and checkout.
Do crash reports mean WavRead is watching what I do?
Audio analysis stays local. The app can check for updates and download the lyric model; optional problem reports are off by default. With reports on, it sends a record only when something actually fails, and the record is scrubbed before it exists: no audio, no track names, no username, no measurements. Every record is kept on your machine where you can read it, including after it was sent. Privacy lists the exact fields.
Will macOS warn me when I open it?
Once, benignly. WavRead is signed with an Apple Developer ID and notarized by Apple, with the ticket stapled to both the app and the disk image, so it works even on a Mac that is offline. The first launch still shows the ordinary "downloaded from the Internet — are you sure you want to open it?" confirmation that macOS shows for any downloaded program. That box also says Apple checked the app and found nothing malicious. Click Open; it will not ask again.
What you will not see is the refusal — "cannot be opened because Apple cannot check it for malicious software", with no Open button. Unsigned apps get that, and it needs a trip through System Settings → Privacy & Security. WavRead does not. The install guide shows both, side by side.
Will it run on my Intel Mac?
No. The build is Apple Silicon only. See requirements for the full picture.
What will Windows show the first time?
A SmartScreen warning. The Windows installer is not yet code-signed, so Windows says it is from an unknown publisher. Choose More info, then Run anyway; it asks once. The installer and the installed files are the ones listed on your dashboard, with a checksum you can verify. The install guide shows the screens.
Does Windows need anything else installed?
The Microsoft Edge WebView2 runtime, which Windows 11 and an up-to-date Windows 10 already have. The installer checks and tells you if it is missing. Windows 10 or 11, 64-bit; see requirements.
Do I need to buy it twice for Mac and Windows?
No. One purchase covers both. Every version is published for Mac and for Windows, and both downloads are on your dashboard.
I remember the free downloads. Can I still get one?
No. Those downloads were withdrawn when WavRead became a paid product — they were unsigned, they used a runtime that no longer gets fixes, and offering them beside a paid build would have sold the past as the present. The current build is the only one available, and the only one that is signed, notarized and supported.
How accurate are the loudness and peak numbers?
Integrated loudness follows ITU-R BS.1770, loudness range follows EBU Tech 3342, and true peak is estimated by 4× oversampling as BS.1770 Annex 2 describes. Peak and clipping are measured across the real channels — a mono fold-down understates a peak living in one channel by up to 6 dB, which is a bug WavRead shipped once and now has a regression test against.
Are the chords, key, melody and lyrics reliable?
They are estimates and the documents label them as such. Chords and key come from pitch-class analysis, melody from a note-detection model, lyrics from speech recognition on the vocal part. Treat them as a good first draft, not a transcription you would print.
Can it tell me what reverb or compressor was used?
No. WavRead measures the audio you provide; it does not identify the exact plugins or settings used. Export your mix or aligned stems to analyze them.
Where do my files live?
In one folder you choose, with everything in it: analyses, documents, stems and copies of your audio. Settings shows you where it is, how big it is, and moves it to another drive if you want — copying everything first and removing the original only once the copy is complete.
What happens to my old analyses when WavRead updates?
They stay readable. Documents carry the version and measurement schema that produced them, and when a measurement changes in a way that makes old and new numbers incomparable, WavRead says so instead of mixing them silently. You can reanalyze anything whose original audio is still where it was.
Why does a number sometimes say "unavailable"?
Because it could not be measured — the analysis predates the measurement, the file is too short for that window, or the take has no quiet gap to measure a decay in. A dash never means zero. A number that isn't there is more useful than one that's wrong.
Can I give the documents to ChatGPT or Claude?
That is what they are written for. The Track Document is plain Markdown containing measurements and no audio. Sharing it is your decision — WavRead never sends it anywhere itself.
Does it update itself?
No. Once a day WavRead asks wavread.com which version is newest — a request with nothing in it about you — and if there is a newer one it tells you and points you to your account, where every build is behind your sign-in. Nothing is downloaded or installed on its own. You can switch the daily check off in Settings → Privacy.